Shipping and Handling

First Class Delivery plus packing is £5.80

Your order will be delivered by Royal Mail. Once the order has been processed and packaged and sent, the Royal Mail assume next day delivery Monday to Friday, exceptions are on Bank Holidays.

Special and Recorded Deliveries are £

You will need to ensure that someone is available to sign for your order upon delivery, if not this may result in a delay to the specified delivery time scale.

We make every effort to deliver your order within the specified timescales, however, where it is not possible to meet these timescales due to unforeseen circumstances which are beyond our reasonable control, we will notify you and advise you of an anticipated delivery date. This does not affect your statutory rights.

A signature from an adult aged 18 years or over will be required to receive the order. Ownership of the products shall pass to you once the products have been delivered to you and we have received payment in full, in cleared funds.

If you decide to have your order delivered to a different address than your own, a signature will still be required and the general conditions of delivery will remain unchanged. 

Orders to Northern Ireland and Scottish Isles are charged at £11.99.

Risk of loss and damage of products passes to you on the date when the products are delivered, or on the date of the first attempted delivery by us, provided that we have processed and received payment in full for the products. However we will always have proof of purchase and posting for your claim procedure with the Royal Mail.

 International Deliveries

We can deliver your order to almost any international destination. The delivery charge for your order will be shown on the delivery details page, based on the total weight and volume of the order and your delivery address. 

Customs

Please note: It is a legal requirement that we declare the full value of the goods on all packages destined outside the European Union, and shipments may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; unfortunately we have no control over these charges and cannot predict what they may be. In the event of returning goods on which duty has been paid, if you have paid import duty for goods received, and subsequently return the goods to us, it should be possible for you to claim a refund of duties from your local Customs authority. To do this, you will need to show them proof of duty paid and proof of export (e.g. certificate of posting) when claiming your refund.

Should you have any further queries on duties payable/refundable, please contact your local Customs authority.